The Ethics Challenge in Public Service

The Ethics Challenge in Public Service

A Problem-solving Guide

Book - 2005
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Since it was first published in 1991, The Ethics Challenge in Public Service has become a classic text used by public managers and in public management programs across the country. This second edition is filled with practical tools and techniques for making ethical choices in the ambiguous, pressured world of public service. It explores the day-to-day ethical dilemmas managers face in their work, including what to do when rules recommend one action and compassion another, and whether it is ethical to dissent from agency policy. This essential text explores managers' accountability to different stakeholders and how to balance the often competing responsibilities.

Book News
Lewis (political science, U. of Connecticut) and Gilman, a consultant to governments and corporations, offer advice and insight for professional managers in public agencies. They link good character with the special values and principles that distinguish public from personal ethics, provide practical tools and techniques for resolving work-a-day dilemmas at the individual and agency levels, and explain how to structure the work environment to foster ethical behavior and ease the transition of good intentions into meaningful action in the agency. The first edition was published in 1991. Annotation ©2004 Book News, Inc., Portland, OR (

Publisher: San Francisco, CA : Jossey-Bass, c2005
Edition: 2nd ed
ISBN: 9780787967567
Characteristics: xviii, 363 p. : ill. ; 25 cm
Additional Contributors: Gilman, Stuart

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